Frequently Asked Questions
Everything you need to know about your KJ Dahlen style journey.
How do I determine my correct size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as sizing can vary between specific fashion collections.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure the garments are free of makeup, perfume, or deodorant marks to be eligible for a full refund.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your package's progress.
Do you ship internationally?
Yes, we ship to over 50 countries. International delivery times vary by location, usually ranging from 10-21 business days, and customs fees may apply upon arrival.
How should I care for my KJ Dahlen garments?
To ensure the longevity of your fashion pieces, we recommend following the specific care instructions on the inner label. Generally, we suggest cold washing and air drying for most of our signature fabrics.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 2 hours of placement by contacting our support team, provided it hasn't already entered the shipping phase.